Refund policy

Returns 

Due to the nature of our products, we are unable to accept returns or exchanges for any of our products at this time. We strive to always accurately depict all of our crystals through pictures and video. Color of crystals and stones may vary slightly due to lighting conditions and device or screen type. 

If you are unsatisified with your order for any reason, please contact us via support@etherealdivination.com so that we can further assist you.

We pack our items with maximum care to ensure all of our items reach their destination safely. In the event your item arrives defective or damaged please contact us immediately at support@etherealdivination.com so that we can evaluate the issue and make it right.