Shipping & Returns
We offer free shipping for all U.S. orders over $150.
All orders are processed and shipped within 2-3 business days. Once your order has been shipped you will receive a confirmation email with tracking information.
We happily ship worldwide. Shipping costs are calculated at checkout based on item weight and location. All packages are shipped from within the United States. Please note, Ethereal Divination is not responsible for any customs fees, import duties or taxes that may apply.
Due to the nature of our products, we are unable to accept returns or exchanges for any of our products at this time. We strive to always accurately depict all of our crystals through pictures and video. Color of crystals and stones may vary slightly due to lighting conditions and device or screen type.
If you are unsatisfied with your order for any reason, please contact us via firstname.lastname@example.org so that we can further assist you.
We pack our items with maximum care to ensure all of our items reach their destination safely. In the event your item arrives defective or damaged please contact us immediately at email@example.com so that we can evaluate the issue and and provide additional assistance.
We are not responsible for lost or stolen packages. Please contact your local post office or carrier for further assistance.